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Terms & conditions
Property rules at Hotel Rays Inn
These rules apply to Rooms & Suites and Pegs Family Bar & Restaurant. Please read them before you book.
Check-in and check-out time
- Check-in after 12 pm to the next day 12 pm is counted as one day.
- Early check-in before 12 pm is at the discretion of the Management and subject to availability of rooms.
- Late check-out is not permitted.
- Smoking within the premises is not allowed.
Restrictions
- Unmarried couples are not allowed.
- Guests below 18 years of age are not allowed at the property.
- Passport, Aadhaar, Driving Licence and Govt. ID are accepted as ID proof(s).
- Pets are not allowed.
- Smoking within the premises is not allowed.
Guest profile
- Unmarried couples are not allowed. Aadhaar card addresses must complement each other.
- Individual guests below 21 years of age are not allowed at the property.
ID proof
- Passport, Aadhaar, Driving Licence and Govt. ID are accepted as ID proof(s). For guests who are couples, the addresses of both must match in the ID proof.
- Local IDs are not allowed.
Food arrangement
- Non-veg food is allowed.
- Outside food is allowed.
- Food delivery is available against payment on delivery.
- Food delivery is available from the in-house restaurant against payment on delivery.
Smoking and alcohol
- Smoking within the premises is not allowed.
- Alcohol consumption is not allowed within the property premises.
Pets
- Pets are not allowed.
- There are no pets living on the property.
Property accessibility
- This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.
Other rules
- Private parties and events are allowed.
- A sound box and mic with Bluetooth connectivity are available for use in Veljil Hall.
- A projector with screen and Bluetooth connectivity is available for use in Veljil Hall.
- Only authorised visitors are allowed, subject to registration at the check-in reception.
Child and extra bed policy
- An extra bed will be provided for any child included in the booking, at the charge below.
- INR 500 is charged for an extra mattress per child (to be paid at the property).
- An extra bed will be provided for any additional guest included in the booking, at the charge below.
- INR 500 is charged for an extra mattress per guest (to be paid at the property).
Indemnity and responsibility of guests
- The guest is solely responsible for protecting his/her personal belongings.
- The hotel has no safe locker facility to store personal belongings.
- The guest shall make good any loss to the hotel caused by misuse, mischief or theft.
- The guest shall hand over / return the room keys, AC remote, TV and DTH box, and towels.
- Guest advances / deposits shall be adjusted against any loss or damage caused to the hotel.
- If the purpose of stay at the hotel is other than what is declared, or if the stay is for immoral or illegal activity, or any part of the reservation information / undertaking is proved false, the guest is solely responsible for all loss, damages and legal proceedings, and shall make good all such loss and expenses to Hotel Rays Inn, Boarding & Lodging.
Questions about these rules?
Call or WhatsApp us on +91 63669 51126 before you book, and we’ll be happy to help.